Shipping policy

PROCESSING & SHIPPING

All products are made in Egypt and shipped from Egypt.
Products that are published as "available for immediate shipping" will be delivered the fastest — we aim for a delivery window of 1–2 weeks.
Processing and shipping for some products and quantities will take up to three weeks to fulfill, as they will be handmade shortly after the order is received and confirmed.
It is not possible for SERRY STORE to provide a specific delivery date at the point when the customer makes an order. Still, a notification will be sent to their contact numbers or emails as their order progresses through the fulfillment pipeline.
SERRY STORE reserves the right to alter the production and shipping timeline as needed and will inform the customer of any changes in a timely manner.

COURIER & CUSTOMS

All orders will be shipped via a reputable courier service, and the customer will be provided with a tracking number once the order has been shipped.
The company will not be responsible for any shipping delays caused by the courier service or for any lost or damaged packages.
The customer will be responsible for any customs fees or import duties that may be incurred on their order.

RETURN POLICY

We stand behind our goods and services and want you to be satisfied with them.